Incident response plan

An incident response plan guides how a company handles a cyberattack. It limits damage and speeds up recovery.

 


 

What is incident response plan?

Incident response plan is a structured set of procedures that defines how a company reacts to cybersecurity incidents—such as network breaches, data leaks, or ransomware attacks. Its purpose is to detect threats quickly, contain the damage, recover operations, and learn from the incident. It's a key component of any organization's cybersecurity resilience strategy.

 

How incident response plan appears in practice?

Examples where an incident response plan is crucial:

  • Ransomware attack encrypts company files: The plan outlines who responds, what systems to isolate, how communication flows, and when to involve external experts.
  • Employee falls for a phishing email: The IT team follows steps to check the device, lock access, and assess damage.
  • Compromised credentials: The plan includes procedures for password resets, activity monitoring, and user notifications.
  • Outage of a critical system: The response team evaluates whether it's a cyberattack and triggers recovery steps.
  • Detected data breach: The plan specifies how to gather evidence, report to authorities, and notify affected individuals.

 

In each case, the goal is to act quickly and deliberately—based on a predefined playbook. This reduces downtime, limits financial and reputational damage, and restores control.

 

How is incident response plan differs from related concepts?

  • Business continuity plan – focuses on maintaining operations during disruptions (e.g., hardware failure, natural disasters).
  • Disaster recovery plan – deals with the technical restoration of systems and data after a catastrophic event.
  • Incident response plan – specifically addresses cybersecurity threats and guides step-by-step reactions.

Each plan has a distinct role. The incident response plan is often the first line of defense in a cyber crisis, guiding containment and cleanup before broader recovery actions.

 

How does the incident response plan in your company?

Recommended steps:

  1. Assign a response team – internal or with external experts.
  2. Identify potential threats and critical assets.
  3. Document scenarios and detailed response steps.
  4. Establish a communication strategy – internal and external.
  5. Test the plan through simulations or tabletop exercises.
  6. Review and update the plan regularly.

 

Many companies create a plan but never test it—or haven’t updated it in years. In a real incident, this leads to confusion and delays. An incident response plan is not just a file on a server—it’s a living tool that helps your organization stay calm and coordinated in its most vulnerable moments. It's how you protect not just data, but trust.