8 tips for safe online shopping to avoid fraud

10 tipů, jak na bezpečné při nakupování online
How to protect yourself from online shopping fraud
The holiday shopping season brings one tempting offer after another, especially during sales events like Black Friday or Cyber Monday. It's easy to overlook potential security risks with various online stores and offers. To ensure your online shopping experience is safe, here are 8 proven tips to help you avoid unpleasant surprises.

Look for websites that start with "https://," where the "s" indicates a secure connection, ensuring your data is encrypted. Reputable online stores also provide clear contact information, details about the business, and shipping information. If you're buying from an unfamiliar site, first check reviews, see if the business is transparent, and examine the site’s content quality. Numerous errors, low-quality images, or exaggeratedly attractive offers can be warning signs of fraudulent practices.

In summer 2024, the National Cyber and Information Security Agency (NÚKIB) and the Office for Personal Data Protection issued a joint warning about certain shopping platforms that collect excessive user data, including location, access to cameras, contacts, and sensitive information, which they may sell or share. Be mindful of your personal data and avoid sharing it with risky websites, even if they offer unmatched deals. Only provide essential details needed for payment and order processing.

Create a separate account just for shopping, with a strong, unique password. If you have multiple shopping accounts, use a distinct password for each one to prevent compromising all accounts if one is breached.

During the holiday season, you might receive fake invoices or payment requests for items you never ordered. Scammers use these tactics to trick you into clicking on fraudulent links, like tracking links for packages. Avoid clicking these; always verify that the emails or messages are genuinely from your retailer or delivery provider. This is especially important with mobile messages, where verifying sender addresses and links is trickier.
Scammers often send emails offering discounts, contests, or gift vouchers, often just one click away. But don’t be tempted, these links are often used to collect personal information. If a deal truly interests you, go directly to the official website or online store to verify its legitimacy.

Use safe payment methods to protect your funds. Secure options include online card payments with two-factor authentication, digital wallets like Apple Pay or Google Pay, or virtual cards. Consider setting spending limits on your card for online shopping and routinely monitoring your account and bank statements.

Avoid online shopping over public Wi-Fi and wait until you're on a secure network at home. Public Wi-Fi networks often lack robust security, making it easier for hackers to access your data. Alternatively, shops use VPN or mobile data.

If something goes wrong, do you know whom to contact in case of an incident? Keep your bank’s contact information and the online store’s support details handy so you can respond quickly, cancel a card, or report suspicious activity if needed.
To summarize...
  1. Shop on safe and verified sites, check reviews, and review the business’s credentials.
  2. Protect your personal data by sharing only necessary information.
  3. Use strong, unique passwords for each shopping account.
  4. Avoid paying fake invoices and verifying emails or SMS for order updates or package tracking.
  5. Avoid clicking on suspicious links offering amazing deals
  6. Use secure payment methods and set a spending limit for online shopping.
  7. Shop from home, avoid public Wi-Fi, and consider a VPN or mobile data for added security.
  8. Have contact information ready in case of an emergency

Remember that alongside great deals, online shopping also brings a range of cyber risks. With just a moment’s distraction, your peaceful holiday season could turn into an unnecessary hassle. Following basic security measures will help keep your personal information and finances safe.

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